In celebration of National Customer Service Week, let’s talk about all the ways an effective intranet helps you provide better customer service. 5 Ways Your Intranet Improves Your Customer Service
How a Good #Intranet Improves Customer Service Read More »
You’ve done your homework — studied users to death, created tons of content, and made sure everything works. And now, it’s time to actually open the doors of your company intranet. Hello, it’s launch time! Before you get a panic attack, sit down and review some of your goals for launching the intranet. I’m guessing
Intranet: Ready, Set, Launch! Read More »
They walk the halls whispering the benefits of using the intranet. They hold our hands when we think we’ve blown it up. They sit in meetings talking about governance and user adoption. They’re in our presence every day. But what exactly do intranet managers do anyway? We posted the following question on the Intranet Professionals
The Not-so-Secret Life of Intranet Managers Read More »
Intranet improvements often take months of planning and implementation. But did you know there are easy – and fast – improvements you can do to make your Intranet better? They’re the next best thing to waving a magic wand to make your intranet instantly better. Below, I’ve brainstormed 10 things you can do TODAY to
10 Quick and Easy Ways to Improve Your Intranet – Today Read More »
Denis Zenkin, E2.0 adoption expert, calls intranets and HR a “perfect match.” And with good reason. Human Resources work involves providing huge amounts of up-to-date information, managing employee records, processing HR transactions, and cultivating company culture — all of which are naturally served by a well-functioning social intranet. This post talks about the many ways
8 Uses of the Intranet for HR Read More »
This week we’re celebrating Weird Contest Week. You still have time to think of one and implement it before the workweek ends. “Weird and wacky” covers whatever is unusual, funny, or strange. These contests will help increase activity in your intranet, provide opportunities for staff to know each other better, and relieve office stress. If
Weird and Wacky Intranet Contests Read More »
When it comes to keeping your intranet useful and relevant, it’s essential to identify content that has become obsolete — so you can either archive or delete it. As intranet experts have observed, the amount of content in an intranet is inversely proportional to its usability. The more content you have in your intranet, the
Time to Clean House? When Intranet Content Becomes Obsolete Read More »
Should you use your intranet to allow employee self-expression? Some companies are afraid of allowing employees to express their individuality. They suppress uniqueness by effecting strict dress codes and banishing outlandish hairdos, for example. Yet other companies credit individual expression and freedom for the high level of employee engagement in their organization. One such company
The Intranet for Employee Self-Expression: Good Idea or Bad? Read More »
Of all the pages in your intranet, the homepage is one of the most important. As the portal to your intranet, the homepage has the power to captivate users with its energy and personality… or to repel them with its irrelevance. In fact, intranet consultant James Robertson identifies as many as 7 different roles your
5 Ways to Make Your Intranet Homepage More Attractive and Useful Read More »
Save time navigating around your Noodle intranet by setting up a Quickbar. A Quickbar is a customized navigation linking you to any part of the intranet (that you have access rights to) with one click. Watch this video to see how it works: Got questions about the Quickbar? Post them in the comments below.
Noodle’s Quickbar: A Custom Menu for Your Intranet Read More »
