3 Effective Approaches to Intranet User Training
Recently, Jakob Nielsen reported that, while intranet design has improved, usability has gone down. According to Nielsen, 10 years ago, employees’ average success rate at carrying out basic intranet tasks was 75%. Now it’s 74%. You’d think that, with improvements in technology and design, today’s intranets would be easier to use, not harder. While that […]
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