With today’s technology, you can run an entire business without ever seeing your co-workers. The basic tenet of a digital workplace is for us to be able to get our work done any where and at any time. We don’t need to be confined to an office, or be physically present to our co-workers, for work to be completed.
For an introvert like me, this can be a very good thing. But in the long run, the absence or lack of interpersonal communication — face-to-face interaction — has its downsides.
Interpersonal communication still rules. Even in a digital workplace. Even when your social intranet works perfectly. It’s still the most effective way to get our message across. In face-to-face communication, we not only get the person’s words, but we also hear the tone of their voice, see their facial expression, and observe how they tilt their head, move their shoulders, wave their hands and other forms of body language — we can even them blush or sweat. All these non-verbal cues enhance our understanding of their total message.
Read moreIn a Digital Workplace, Interpersonal Communication Still Rules